Your data

Delete your Receni account or data

You can permanently delete your Receni account, or remove specific data while keeping your account, at any time. The fastest way is inside the Receni app. If you can't access the app, use the request form at the bottom of this page and our support team will action it for you.

Delete your account in the app

  1. Open the Profile tab.
  2. Scroll to the bottom and tap Delete Account.
  3. Review the warning in the confirmation dialog.
  4. Tap the confirm button to submit your request.

You're signed out immediately. Your account is then scheduled for deletion — see the retention window below.

What gets deleted

  • Your profile, email, and password.
  • Receipts, scanned images, categories, budgets, and insights tied to your account.
  • Workspaces and account settings you created.
  • Devices, sessions, and sign-in tokens.

Store subscriptions: if you subscribed through the Apple App Store or Google Play, cancel the subscription there too — deleting your Receni account does not cancel a store-managed subscription automatically.

Retention and timing

  • 30-day grace period. After you request deletion, your account is deactivated and scheduled for removal in 30 days. Simply signing back in during that window cancels the deletion and restores your data.
  • After 30 days. Your receipt images and avatar are purged, and your account record is anonymized — your email, name, and profile are permanently removed so the data can no longer be linked to you.
  • Backups and legal records. Residual copies in encrypted backups are overwritten on our normal backup rotation, and a minimal record may be kept only where required by law (e.g. tax or fraud-prevention obligations).

Delete some data without deleting your account

You don't have to delete your whole account to remove data:

  • Export first (optional). In Profile → Data Management, export your receipts as CSV (set the range to "All time") before removing anything.
  • Bulk delete. In Data Management, select receipts and use the bulk delete action to remove them.
  • Individual items. Delete individual receipts, statements, categories, budgets, or notifications from their detail screens.

Just need a break? You don't have to delete anything — sign out from the Profile screen and your data stays intact until you sign back in.

Request deletion by web (support-assisted)

Can't use the in-app flow, or want us to delete specific data for you? Submit the form below and we'll process your request and email you to confirm. This creates a support ticket with the Receni team — you can also email support@receni.com directly.

What would you like us to do?

Use the email address you sign in with so we can verify the request. We only use these details to process your deletion.

Protected by reCAPTCHA. Google Privacy Policy and Terms apply.

Back to home