Emergency season,accounted for
Meet Priya, who tracked every billed job carefully and warranty callbacks not at all — until the 'profitable' months stopped adding up. Here's a July day with all three kinds of work on the books.
The setup — an illustrative scenario, not a customer reviewPriya runs two vans through a brutal summer: installs booked months ago, emergency calls stacking daily, and the occasional callback on last year's work. Each kind of work has its own workspace, because each answers a different question about the business.
See Receni for electricians & hvacOne day, recorded
Priya's day, receipt by receipt
- 1
6:55 am
Install parts, install books
The Unit 4B condo install's breakers and wire, scanned at the supply counter into that install's workspace. The quote gets checked against reality when the job closes.
$141.80Volt Supply Co.
Parts — Unit 4B install
- 2
1:10 pm
Emergency call, second supply stop
A dead compressor across town means a capacitor run. Scanned in the lot, filed to service calls — the fifth slip of the day and none of them are in a cup holder.
$96.40CoolFlow Distributors
Parts — service calls
- 3
4:30 pm
The callback gets its own line
Last August's install needs a warranty part — no invoice goes out, but the part cost is real. It lands in the warranty workspace, where invisible costs go to become visible.
$61.25Volt Supply Co.
Warranty — parts
- 4
8:00 pm
The margin truth
Month view: warranty parts are tracking toward a full point of margin, and one equipment brand is behind most of it. That brand comes off next season's quotes.
What changed
The shift, in Priya's scenario
Callbacks stopped hiding
Warranty work's true cost became a monthly number — and pointed at the equipment brand causing it.
Quotes ride her own price history
Materials swing month to month; her dashboards show what she actually paid, not what last season cost.
Five stacks of slips became zero
Multi-stop emergency days end with every receipt already on the right job.
The features doing the work
- Workspaces — Installs, service, and warranty each answer their own question.
- AI receipt scanning — Supply-counter scans keep multi-stop days sorted in real time.
- Dashboards — Her own purchase history prices quotes as materials move.
- CSV export — Month-end is one clean CSV per workspace for the bookkeeper.
More scenarios
Ready when you are
Find out what your callbacks cost.
Download Receni free and give warranty work its own workspace this month.